Terms and Conditions

1. Introduction

Welcome to Mallard Technologies ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website located at mallardtech.com and our AI/ML consulting services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

2. AI/ML Consulting Services

Our AI/ML consulting services include but are not limited to:

• Artificial intelligence strategy consulting
• Machine learning model development and deployment
• Custom software development with AI integration
• Data analysis and predictive analytics
• AI system integration and optimization
• Technical training and support

3. Client Responsibilities

When engaging our AI/ML consulting services, you agree to:

• Data Quality: Provide accurate, complete, and properly formatted data for AI/ML model development.
• Legal Compliance: Ensure all data provided complies with applicable privacy laws and regulations.
• IP Rights: Confirm you have necessary rights to share data and information for project purposes.
• Cooperation: Provide timely feedback and participate actively in project requirements and testing.

4. Intellectual Property

Upon full payment for consulting services:

• Client IP: All custom AI models, software, and deliverables created specifically for your project become your intellectual property.
• General Methodologies: We retain rights to general methodologies, frameworks, and know-how developed through our experience.
• Third-Party Components: Open-source and third-party components remain subject to their respective licenses.

5. Confidentiality

We maintain strict confidentiality regarding all client information, data, and business processes. All team members sign comprehensive non-disclosure agreements. We implement industry-standard security measures to protect sensitive information throughout our engagement.

6. Service Limitations

While we strive for excellence in our AI/ML solutions:

• Performance: AI/ML models' performance depends on data quality, quantity, and problem complexity.
• Accuracy: We cannot guarantee specific accuracy levels, though we work to achieve optimal results.
• Compliance: Clients are responsible for ensuring AI solutions comply with industry-specific regulations.

7. Payment Terms

Standard payment terms for consulting services:

• Initial consultation: Complimentary
• Project deposits: Typically 25-50% upfront
• Milestone payments: As defined in project agreements
• Final payment: Due upon project completion
• Late fees: 1.5% monthly on overdue amounts

8. Limitation of Liability

Our liability is limited to the total amount paid for services. We are not liable for indirect, consequential, or special damages. This limitation applies to the fullest extent permitted by law, except in cases of willful misconduct or gross negligence.

9. Termination

Either party may terminate consulting agreements with written notice. Completed work and associated payments remain non-refundable. Upon termination, we will deliver all completed deliverables and return or destroy confidential information as requested.

10. Contact Information

For questions about these Terms or our services, contact us at: